Measuring Success in Social Media

This presentation is a companion to my post on the most common question in B2B social media. My goal with this presentation is to introduce a conceptual framework that takes helps sort social media metrics into meaningful bundles that are strategically aligned with key business outcomes.

This presentation also includes:

  • High-level recommendations to keep in mind for B2B social media
  • A deeper dive into the metrics you should be tracking for each of the “big four” B2B social media platforms:
    1. Twitter
    2. LinkedIn
    3. Facebook
    4. YouTube
  • An overview of some free tools available for measuring your progress in each platform

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